Tracking the shipping schedule of goods - a daily task of logistics companies, is classified as evaluating the performance of the customer service on updating information for customers who are very nervous about the status of their own goods.

Ever Given container ship with number 9,466TEU, belonging to the most famous Evergreen shipping agency, suddenly encountered a problem at sea on December 30, 2020. The ship, carrying many containers in large quantities, suddenly collapsed and dropped 57 containers while passing through the route from Busan, South Korea to Los Angeles at about 02:30 UTC.